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The relentless push given to   services such as pensions,   service which is operated   Suraksha Bima Yojana, and Atal   launched pilots in the
        equitable growth by countries   savings, insurance. To remedy   through a private   Pension Yojana, India has made     wholesale and retail segments
        and institutions has resulted   the situation, a dedicated   telecommunications provider   tremendous progress towards   within a closed user group.
        in significant progress being   approach and effective   and has nationwide coverage   financial inclusion.            Such an initiative, if pursued
        made in achieving financial   cooperation among multiple   independent of traditional                                  further, would not only lead to
        inclusion. For instance, studies   stakeholders, including the   banks. Today, more than 75                            financial inclusion by creating
        suggest that the proportion   G-20, is required for banking   percent of Kenya’s population   G-20 FORUM HAS           bank deposits for the
        of adults (15 and older)   the unbanked in the society.  has access to financial   HELD ADVANCE                        unbanked but would also help
        having an account with a                              services which has grown     DISCUSSION ON THE                   in achieving sustainable
        financial institution has gone   One of the most promising   significantly from 26.7 per   CREATION OF                 development goals (SDG).
        up from 51 per cent in 2011   ways to financially empower   cent in 2006 to 83.7 per cent   CENTRAL BANK
        to 74 per cent in 2021.    the poor would be by       in 2021—the highest in       DIGITAL CURRENCY                    On assuming the presidency
        Similarly, the latest Global   encouraging the use of   Sub-Saharan Africa. Such   WITH 18 COUNTRIES                   of G-20, India has continued
        Findex database 2021 shows   technology and digitization.   success stories could be                                   to accord financial inclusion a
        76 per cent of the global   Multi-stakeholder         deliberated and replicated by                                    primacy of place in its agenda
        population having a bank   cooperation could be sought   other countries as well. In                                   of priorities to facilitate
        account in 2021 as against  to deepen financial inclusion   fact, technology has created   The G-20 forum could also   equitable growth among
        51 per cent in 2011. The   and improve service delivery.   new opportunities, post   discuss expanding the             countries. Accordingly, the
        digitization drive, which was   For instance, India could share   Covid-19, for digital financial   coverage of Fintech, which in   Business20 (B20) India, an
        accelerated in the aftermath   its experience with its G20   services to accelerate and   recent times has             engagement group under G20,
        of Covid-19, has further   counterparts of how to use   enhance financial inclusion   demonstrated a huge potential    has established a Task Force
        hastened financial inclusion   public private partnerships to   and the G-20 forum should   for driving financial inclusion   on ‘Fostering Financial
        efforts.                   create digital solutions like   be used for further    among the underserved                Inclusion and Empowering
                                   UPI to promote financial   strengthening the digital   population in remote areas. By       Societies’. The Task Force
                                   inclusion. In fact, the United   ecosystem and addressing the   using technologies such as   would draft a policy paper
         USE OF TECHNOLOGY         Payments Interface (UPI), by   risks associated with it.  artificial intelligence for risk   outlining a framework for
         AND DIGITIZATION IS       creating a digital platform for                        assessment, and being agile          linking financial inclusion with
         IMPORTANT FOR             promoting cashless         At the same time, the policies   and consumer-centric, fintech   economic empowerment, for
         FINANCIALLY               transactions, has emerged as   and schemes launched by the   companies can provide credit   both users and businesses
         EMPOWERING THE            an excellent example of    Indian Government such as   to people in the ‘high- risk’        keeping ‘strengthening of
         POOR                      technology boosting financial   Pradhan Mantri Jan Dhan   category in remote areas or       livelihoods’ at the center.
                                   inclusion and for accelerating   Yojana, which has facilitated   low-income, unbanked
                                   financial literacy among the   universal access to banking   individuals and encourage      To conclude, financial inclusion
        Despite this, more than a   masses.                   facilities, promoted financial   them to save, grow their        has emerged as an important
        third of the global population                        literacy, facilitated access to   money, and take advantage of   tool to strengthen the
        continue to be financially   KENYA’S MOBILE           credit, insurance, and pension   government programmes and       livelihoods of underprivileged
        excluded due to challenges   PAYMENT SERVICES,        services along with channeling   assistance. This gives          consumers and, in turn, drive
        arising from inadequate     M-PESA HAS SEEN           all benefits through direct   small-ticket borrowers and         their economic
        access to finance, high capital   HUGE SUCCESS IN     benefit transfer, can be shared   local businesses access to     empowerment. Hence, the
        costs, lack of consumer     ACHIEVING FINANCIAL       with G-20 nations.  As a result   microfinancing services for    B-20 forum, created during
        awareness, trust deficit,   INCLUSION                 of the scheme, the share of   important purchases and            India’s Presidency of G-20,
        limited digital and physical                          unbanked adults has dropped   capital investment, which is       which would deliberate and
        infrastructure, among others.                         from 47 per cent in 2014 to   unlike the case with traditional   suggest a toolkit of measures
        As a result, some of the most   Similarly, the success of Kenya   22 per cent in 2021. Besides,   banking systems.     to bridge the rich-poor divide,
        vulnerable segments of the   in achieving financial inclusion   the Pradhan Mantri Mudra                               especially in developing
        economy, such as women,    through use of new financial   Yojana has benefitted more   The G-20 forum has also held    countries, is a salutary step
        farmers, rural poor, and small   technology and innovations,   than 400 small and micro   advance discussion on the    forward.
        businesses, continue to be   especially in mobile money   enterprises since its launch in   creation of Central Bank
        unserved and               and mobile banking, is also   2015. Similarly, with social   digital currency with 18       [Note: Mr Bajaj is the Co-Chair of the
        underpenetrated, resulting in   worth emulating. Kenya’s   security schemes such as   countries having agreed to the   B20 Taskforce on ‘Financial Inclusion
        increasing credit gaps and   mobile payment services,   Pradhan Mantri Jeevan Jyoti   proposal. Of these seven         for Economic Empowerment’]
        limited use of financial   M-PESA, is a well-known    Bima Yojana, Pradhan Mantri   countries, including India have




        08   ANALYSIS, RESEARCH, THOUGHT LEADERSHIP & ADVOCACY                                                                                                                                               ANALYSIS, RESEARCH, THOUGHT LEADERSHIP & ADVOCACY  09
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